Privacy Policy

NXT LVL Softball ("NXT LVL," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us.

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This Privacy Policy explains how NXT LVL Softball may collect, use, disclose, store, and protect information when you visit our website, register for or participate in our programs, contact us, make a purchase, or otherwise interact with our services.

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By using the NXT LVL Softball website or providing information to us, you acknowledge the practices described in this Privacy Policy.

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Information We Collect

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Depending on how you interact with NXT LVL Softball, we may collect information such as:

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Information You Provide
 

• First and last name

• Parent or guardian name

• Athlete name

• Date of birth or age

• Email address

• Phone number

• Mailing address

• Emergency contact information

• Team information

• School information

• Softball-related information, including position, age division, experience, skills, or athletic information

• Registration and program information

• Payment and transaction information

• Information provided through forms, surveys, consultations, evaluations, or other communications

• Information you provide when contacting us or requesting assistance

 

You should only provide information that is necessary and appropriate for the requested program or service.

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Payment Information

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When you make a payment through our website or a third-party payment provider, payment information may be collected and processed by that provider.

 

NXT LVL Softball generally does not directly store complete credit card or debit card numbers.

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Payment information may be subject to the privacy policy and terms of the third-party payment processor used for the transaction.

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Automatically Collected Information

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When you visit our website, certain information may be collected automatically, including:
 

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Referring website

• Date and time of visits

• General website usage information

• Other technical information provided by your browser or device

This information may be collected through cookies, analytics tools, or similar technologies.

 

 

How We Use Information

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NXT LVL Softball may use personal information to:

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• Process registrations and payments

• Provide lessons, training, camps, clinics, leagues, recruiting services, and other programs

• Communicate with athletes, parents, guardians, coaches, and customers

• Provide scheduling and program updates

• Respond to questions and requests

• Manage accounts and registrations

• Coordinate teams, games, practices, and events

• Provide recruiting-related services and communications

• Evaluate and improve our programs and services

• Maintain and improve our website

• Process transactions

• Send important administrative communications

• Send promotional or marketing communications when permitted

• Protect the safety, security, and integrity of our website and programs

• Prevent fraud, misuse, or unauthorized activity

• Comply with legal obligations

• Enforce our Terms & Conditions and other policies

 

 

Information About Minors

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Many NXT LVL Softball programs are designed for youth athletes.

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We may receive personal information about minors when a parent or legal guardian registers an athlete for a program or provides information on the athlete's behalf.

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We encourage parents and legal guardians to review the information they provide and to contact us with any questions or concerns regarding an athlete's personal information.

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We do not knowingly request or collect personal information from children for purposes unrelated to providing our programs and services.

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Where required by applicable law, we will obtain appropriate parental or guardian consent before collecting, using, or disclosing personal information from children.

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Parents and legal guardians may contact us regarding personal information submitted about their child and may request access, correction, or deletion where applicable by law.

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How We Share Information

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NXT LVL Softball does not sell personal information as a business practice.

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We may share information with trusted third parties when reasonably necessary to operate our business and provide our services.

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These parties may include:

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• Website hosting and technology providers

• Registration and scheduling platforms

• Payment processors

• Email and communication providers

• Analytics providers

• Insurance providers

• Facilities and event partners

• Coaches, instructors, staff, or contractors when necessary to provide a program

• Tournament, league, or competition organizers when necessary for participation

• Professional service providers

• Government authorities or other parties when required by law

 

We only seek to provide third parties with information reasonably necessary for the service or purpose involved.

 

Third-party providers may have their own privacy policies and terms governing their handling of information.

 

 

Third-Party Services and Links

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Our website may contain links to or integrations with third-party websites, applications, registration platforms, payment processors, social media platforms, scheduling services, or other third-party services.

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These services are not controlled by NXT LVL Softball.

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If you access a third-party website or service through a link on our website, that third party's privacy policy and terms may apply.

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We encourage you to review the privacy practices of any third-party service before providing personal information.

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Cookies and Similar Technologies

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Our website may use cookies and similar technologies to help operate the website, remember preferences, understand website usage, improve functionality, and support analytics or marketing.

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Cookies are small data files stored on your device by a website.

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You may be able to control or disable certain cookies through your browser settings. Some website features may not function properly if cookies are disabled.

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Third-party services used on our website may also use cookies or similar technologies according to their own policies.

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Analytics

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We may use analytics services to understand how visitors interact with our website.

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Analytics information may include pages visited, traffic sources, device information, approximate geographic information, and general usage patterns.

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Analytics information helps us understand website performance and improve our content, services, and user experience.

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Marketing Communications

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If you provide your contact information, we may use it to communicate with you regarding NXT LVL Softball programs, registration information, events, updates, promotions, or other services.

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You may opt out of certain promotional communications by following the unsubscribe instructions included in the communication or by contacting us.

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Even if you opt out of promotional communications, we may continue to send necessary administrative or transactional communications related to registrations, payments, programs, safety, or other services you have requested.

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Data Security

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NXT LVL Softball takes reasonable measures to help protect personal information from unauthorized access, disclosure, alteration, or destruction.

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However, no website, online service, electronic transmission, or storage system can be guaranteed to be completely secure.

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You acknowledge that information transmitted over the internet may involve security risks beyond our control.

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Data Retention

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We retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, comply with legal or accounting obligations, resolve disputes, enforce agreements, and fulfill other legitimate business purposes.

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The length of time information is retained may vary depending on the type of information and the reason it was collected.

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When personal information is no longer reasonably necessary, we may delete, destroy, anonymize, or otherwise dispose of it in accordance with our business practices and applicable legal requirements.

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Your Privacy Choices

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Depending on applicable law, you may have certain rights regarding your personal information, which may include the ability to:

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• Request access to personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Withdraw certain consents

• Opt out of certain marketing communications

• Ask questions about how your information is collected or used

 

These rights may be subject to legal limitations and exceptions.

 

To make a privacy-related request, please contact us using the information provided below.

 

 

Parents and Legal Guardians

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A parent or legal guardian may contact NXT LVL Softball regarding personal information submitted about their child.

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We may take reasonable steps to verify the identity and authority of the person making a request before providing, modifying, or deleting information.

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Certain information may be retained when required for legal, safety, financial, insurance, or legitimate business purposes.

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Social Media and User-Submitted Content

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NXT LVL Softball may maintain social media accounts and may share photographs, videos, testimonials, achievements, or other content related to our programs when appropriate permissions have been provided.

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If you voluntarily submit content to NXT LVL Softball for publication or promotional purposes, you understand that information shared publicly may be viewed, copied, or redistributed by others.

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Any applicable photo, video, or media permissions are governed by the applicable registration forms, releases, or agreements.

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Changes to This Privacy Policy

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NXT LVL Softball may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

When changes are made, we will update the "Last Updated" date at the top of this Privacy Policy.

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We encourage you to periodically review this page for the most current information about our privacy practices.

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Governing Law

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This Privacy Policy shall be governed by and interpreted in accordance with the laws of the State of Illinois, except where applicable law requires otherwise.

16. Contact Us

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If you have questions, concerns, or requests regarding this Privacy Policy or the personal information we maintain about you or your child, please contact:

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NXT LVL Softball
nxtlvlsb@gmail.com

630.903.9947

www.nxtlvlsb.com​

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When making a privacy request, please provide enough information for us to understand and respond to your request.